Shipping policy

DRVYN MINDSET Return & Exchange Policy

At DRVYN MINDSET, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

  • Returns are accepted within 30 days of delivery.
  • Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
  • Proof of purchase is required for all returns.
  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Exchanges

  • We offer exchanges for a different size or color within 30 days of delivery, subject to product availability.
  • Items must be unworn, unwashed, and in original condition.
  • If the requested item is unavailable, store credit may be issued.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. Include your order number and photos of the issue so we can resolve it as quickly as possible.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Final sale items
  • Gift cards
  • Customized or personalized products
  • Items showing signs of wear, washing, or alteration

Refunds

  • Once your return is received and inspected, you will be notified of the approval or rejection of your refund.
  • Approved refunds will be issued to the original payment method within 5–10 business days.
  • Shipping charges are non-refundable unless the return is due to our error.

Store Credit

Customers may choose to receive store credit instead of a refund. Store credit never expires and can be used toward any future purchase.

How to Start a Return or Exchange

To initiate a return or exchange, please contact us at:

Email: support@drvynmindset.com
Subject Line: Return/Exchange Request – Order #_____

Please include:

  • Your full name
  • Order number
  • Reason for return or exchange
  • Photos (if item is damaged or incorrect)

DRVYN MINDSET reserves the right to refuse returns or exchanges that do not meet the conditions outlined in this policy.

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create drvyn mindset shipping policy

DRVYN MINDSET Shipping Policy

Thank you for shopping with DRVYN MINDSET. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and holidays).
  • During new collection launches, sales, or holidays, processing times may be slightly longer.
  • Once your order has been shipped, you will receive a confirmation email with tracking information.

Domestic Shipping (United States)

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days (when available)

Shipping times are estimates and may vary depending on carrier delays, weather conditions, or high-volume shipping periods.

International Shipping

  • International shipping may be available to select countries.
  • Delivery times typically range from 7–21 business days, depending on destination and customs processing.
  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

Shipping Rates

Shipping rates are calculated at checkout based on:

  • Order weight
  • Shipping destination
  • Selected shipping method

Promotional free shipping offers may be available on qualifying orders.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

DRVYN MINDSET is not responsible for:

  • Delays caused by incorrect addresses
  • Packages delivered to an incorrectly provided address
  • Additional shipping fees resulting from address corrections

If you notice an error in your shipping information, contact us immediately after placing your order.

Lost or Stolen Packages

DRVYN MINDSET is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.

If your package is marked as delivered but cannot be located:

  1. Check with household members or neighbors.
  2. Contact the shipping carrier directly.
  3. Reach out to us, and we will do our best to assist.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to:

  • Weather conditions
  • Carrier disruptions
  • Holidays
  • High order volumes

We appreciate your patience and understanding during these situations.

Contact Us

For shipping questions or concerns, please contact us:

Email: drvynmindset@gmail.com

DRVYN MINDSET
Think Different. Move Different. Live Different.